What's the insurance phone number? Summary of hot topics and hot content across the entire network
Recently, insurance-related topics have become the focus of heated discussions across the Internet, especially the number of inquiries about insurance emergency calls has increased significantly. This article organizes hot topics and structured data in the past 10 days to help you quickly obtain key information.
1. Top 5 hot topics in insurance on the Internet
| Ranking | topic | heat index | Main discussion platform |
|---|---|---|---|
| 1 | Auto insurance accident process guide | 98,000 | Weibo/Zhihu |
| 2 | Emergency telephone numbers of major insurance companies | 72,000 | Baidu Know/Tieba |
| 3 | Heavy rain disaster insurance claims | 65,000 | Douyin/Kuaishou |
| 4 | New rules for medical insurance reimbursement | 51,000 | WeChat public account |
| 5 | Insurance fraud case warning | 43,000 | Today's headlines |
2. List of emergency telephone numbers of major insurance companies
| insurance company | car insurance accident phone number | Service time | Remarks |
|---|---|---|---|
| PICC | 95518 | 24 hours | Universal nationwide |
| Ping An of China | 95511 | 24 hours | Press 1 to transfer car insurance |
| Pacific Insurance | 95500 | 24 hours | Press 2 to transfer car insurance |
| China Life | 95519 | 24 hours | Press 3 to switch to property insurance |
| Continent Insurance | 95590 | 24 hours | Universal nationwide |
3. Regional distribution of insurance consultation hotspots in the past 10 days
| area | Proportion of consultation volume | Main types of consultation | Hot event correlation |
|---|---|---|---|
| Guangdong Province | 18.7% | Car insurance/typhoon claims | Impact of Typhoon "Maris" |
| Zhejiang Province | 15.2% | medical insurance | Implementation of new medical insurance policy |
| Jiangsu Province | 12.5% | car insurance claims | Accidents occur frequently during the rainy season |
| Sichuan Province | 9.8% | agricultural insurance | Heavy rain disaster |
| Beijing | 8.3% | health insurance | Huiminbao upgrade |
4. Precautions for insurance accidents
1.The first time out of danger: You should call the insurance company immediately after an accident occurs. It is generally required to report the accident within 48 hours.
2.Site protection: In the event of a car accident, it is necessary to retain on-site evidence. You can take photos before moving the car. However, if there is a casualty, you must first call the police.
3.Material preparation: It is usually necessary to provide policy number, ID card, driver's license, driving license and other materials. The requirements may be different for different types of insurance.
4.Claims time limit: According to the regulations of the China Banking and Insurance Regulatory Commission, insurance companies should make an assessment within 5 days after receiving a claim application, and within 30 days in complex cases.
5. Latest insurance service trends
1.Online services: More than 90% of insurance companies have opened the WeChat applet reporting function, and some companies have launched video investigation services.
2.Intelligent customer service: Most insurance company customer service hotlines have been upgraded with intelligent voice systems that can quickly identify user needs.
3.green channel: In response to special circumstances such as natural disasters, many insurance companies have opened fast claim settlement channels.
4.value-added services: Car insurance generally provides free roadside assistance services, and some companies add value-added services such as driving and fuel delivery.
It is recommended that car owners and insurance users save the contact information of the insurance company in advance and understand the basic claims process so that they can handle it efficiently when unexpected situations arise. At the same time, be wary of fraudulent calls in the name of claims. All regular insurance companies will not ask customers to provide sensitive information such as bank card passwords.
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