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FAQ

Q: Are you trading or a manufactory?
A: We are one of the largest Storage tank manufacturers in China, ZD group has two separate factories in two different places.

Q: Can your factory provide customized services?
A: Yes, we can. From small parts to large machines, we can provide most kinds of customized services.

Q: Can you do OEM?
A: Yes. we can offer OEM & ODM.

Q: l am interested in your products, can l have a sample for free?
A: We could offer that.

Q: What is your payment term?
A: Normally, 30% as the deposit, the rest 70% will be paid before shipping. T/T trade term. ( Depends on raw materials rates)

Q: Can you provide some videos where we can see the line producing?
A: Definitely, yes!

Q: What about the delivery?
A:lt depends on the product performance and quantity you need. Because we are the expert, the production time won't take so long.

Q: How about after-sales service?
A: Most of the products have a 1-year free warranty, Lifetime technical service support. For more details, please contact us.

Q: How can l install the production line and get commissioning?
A: We may send our engineer for installation and commissioning, but the relevant cost will be paid by you.

For more questions, please do not hesitate to contact us!