1. What is Your MOQ? We offers OEM & ODM service. The minimum order quantity(MOQ) for OEM orders is usually 500 pieces(Some orders may be less than 500 pieces), the minimum order quantity(MOQ) for ODM orders is depends on your request. Pls contact us to discuss further detail via E-mail or Trademanager.
2. What is the sample lead time? For regular sample orders, it will take 3-5 days even with your logo on. For OEM/ODM sample orders, it will take 5-10 days or even more(depends on your request).
3. What is the production lead time? The quantity and the OEM request verifies the lead time. Normally, it will take 15-25 days for regular orders while it will take 25-40 days for your special request(depends on your request) .
4. What files do you need if I want to do my own design? For logos, it is better for us to get your origin design in AI or PDF format. For printings, your origin design in AI or PDF format is required to set up the print-plate. A mock-up design will be sent to you for final approval before sampling.
5. What is your payment terms? T/T, Alibaba trade assurance or PayPal.
6. How do you guarantee the quality of the product? We have our own Q&C team and we're 100% responsible for the damaged goods if it's caused by our improper sewing and package.
7. How do you protect my brand and intellectual property? The Confidential Information will not be disclosed, reproduced or disseminated in any way. We can sign a Confidentiality and Non-Disclosure Agreement with you and our sub-contractors.
