Q:I am interested in one of your products. Where I can see more similar product? A:You can contact our sales and they will give our full support. Or you can find more products on our website using the following link:https://qz-lybags.en.made-in-china.com/ Q:Where does your most customers come from? A:Most of our customers are from Europe and North America. Also, some customers from Australia,South America,South Africa and the Middle East ect. Q:How do you test the quality? A: we control the quality from in-materials/accessories/online QC/final products QC, we do 100% quality control for our customers.When you visit us, you can have an idea, and we warmly welcome you to our factory. Q:What service you can provide? A:Our extraordinary service includes: 1.Warranty: 100% compensation upon the defects of manufacturer and fabric defects; 2.With our own design team and R&D department,we can help you to develop new items according to your design 3. looking for some special materials as your request. Q:How soon can you deliver the goods if we cut you urgent large orders? A: Depends! If we get stock fabric, we can deliver within 25-30 days;If not, it's about 35-45 days. Q:What do I do if I have a complaint or wish to make a warranty claim? A:Please contact the sales who you purchased the product and contact with him&her before and explain your complaint. You will also need to take your proof of purchase with us. Please note that a manufacturer is obliged to deal with your complaint.