FAQ

Frequent Asked Questions

This is a short list of our most frequently asked questions. For more information about us, or if you need support, please visit our Contact Suppller.


Q1:Which kind of products do you offer?
A1: We provide all kinds of pet products such as pet beds, pet feeders, pet apparel, pet outdoors and etc.

Q2:What is your MOQ?
A2: Different products have different MOQ, please contact customer service

Q3:What is your payment term?
A3: T/T or Western Union, 30%deposit , balance paid before shippment.  it's negotiable.

Q4:How long do you need to make samples?
A4: 7-10 days averagely.

Q5:How long about the bulk production lead time?
A5: 30-45days after get your deposit.

Q6:To make our logo on the products, do we need to open mold?
A6: Yes,if you want to make your own logo on it,p lease send us your design and detailed information ,for the patent, we will sign the non-disclosure agreement with you.

Q7:How do you deliver you products?
A7:By air, sea or experess companies.